Purchasing Premium: Your Complete Guide
Upgrading to premium unlocks powerful AI-driven protection features that transform how you safeguard your Telegram groups. This guide will help you choose the right plan, complete your purchase, and activate premium features that keep your community safe.
Understanding Our Plans
Plan Comparison at a Glance
Basic (Free) - Perfect for testing and small groups just getting started. You receive 500 image NSFW scans and 1,000 sentiment analyses monthly, along with all basic moderation features: pattern-based spam detection, language enforcement, CAPTCHA protection, welcome messages, media restrictions, and profile scanning. When your group grows beyond these limits, it's time to upgrade.
Gold ($4.99/month) - Designed for active groups needing comprehensive AI protection. This tier provides 2,000 image NSFW scans and 5,000 sentiment analyses monthly, unlocking advanced AI spam detection, profanity filtering, toxicity detection (insults and threats), custom bad words lists, GIF and sticker analysis, advanced threshold controls, real-time usage dashboard, and analytics dashboard. Gold subscribers receive priority email support with 24-hour response times.
Platinum ($9.99/month) - Built for large, high-activity communities requiring substantial protection capacity. Everything from Gold plus increased limits (5,000 image scans, 15,000 sentiment analyses), spoofed content detection to catch sophisticated evasion attempts, and 15% discount on any overage charges. Support responses arrive within 12 hours, ensuring rapid assistance when you need it.
Ultimate ($49.99/month) - Enterprise-grade protection for demanding communities and organizations. Includes massive scan limits (10,000 images, 30,000 sentiment analyses), 25% overage discounts, white-label branding options, custom feature development, dedicated account manager, SLA guarantee with 99.9% uptime, 24/7 priority support with 4-hour response times, and custom integrations via webhooks. Ultimate provides the comprehensive coverage enterprise communities demand.
What Makes Premium Worth It
Premium plans unlock sophisticated AI-powered protection that free plans simply cannot provide. The advanced spam detection uses machine learning trained on millions of spam patterns across languages and cultures, catching sophisticated threats that pattern-based detection misses. Sentiment analysis examines every message for toxicity, profanity, insults, and threats, automatically removing harmful content before it poisons your community atmosphere.
NSFW filtering goes beyond basic image scanning to analyze photos, animated GIFs, stickers, and even profile pictures for inappropriate content. The threshold controls let you calibrate exactly how aggressively each protection system operates, matching security to your community's unique needs and tolerance levels. Real-time dashboards provide visibility into threats blocked, usage consumed, and community health metrics that inform better moderation decisions.
Perhaps most importantly, premium features scale with your community. As your group grows from dozens to hundreds to thousands of members, premium protection maintains safety without requiring proportional increases in admin workload. The AI works continuously, never sleeping, never missing threats, allowing your human moderators to focus on complex situations requiring judgment rather than routine enforcement.
Choosing Your Plan
Consider your group's size, activity level, and protection needs. Groups under 500 members with moderate activity typically thrive with Gold, receiving substantial protection capacity at accessible pricing. Communities between 500-2,000 members benefit from Platinum's increased limits and spoofed content detection, addressing the sophisticated threats that target larger groups.
For enterprise needs—groups exceeding 2,000 members, organizations managing multiple communities, or any situation requiring white-label branding and custom development—Ultimate provides comprehensive coverage with dedicated support ensuring your specific requirements receive attention.
Annual billing saves 20% on any plan, making it the smart choice for established communities committed long-term. You can always upgrade instantly with prorated billing or downgrade at your billing cycle's end without penalty.
The Purchase Process
Getting Started
First, create your account at telegram-bot.app using Telegram Login (recommended, since it links your account to your groups directly), email, Google, or GitHub authentication. Each method provides secure access; choose whichever you prefer.
Add our bot to your group by searching @YourBotName in Telegram and clicking "Add to Group." Grant the bot admin permissions to enable full functionality—without admin rights, the bot can observe but cannot enforce protection. The bot needs message deletion permissions to remove violations, ban permissions to remove problem users, and invite permissions to manage join restrictions.
Selecting and Purchasing
Navigate to the pricing page in your dashboard to review detailed plan comparisons. Each plan displays monthly limits, included features, and support response times, helping you make informed decisions. Select your preferred tier and choose between monthly or annual billing.
The checkout page shows detailed information about each plan's limits and features, helping you estimate which tier matches your needs based on your group's size and activity level.
Payment Methods
We accept all major credit and debit cards—Visa, Mastercard, American Express, and Discover—through Stripe's secure payment processing. Stripe maintains PCI DSS Level 1 compliance, the highest level of payment security certification, ensuring your financial data receives bank-grade protection.
Digital wallets including Apple Pay, Google Pay, and Stripe Link are fully supported, providing convenient one-click checkout for users with saved payment methods. These wallets never expose your actual card details to merchants, adding an extra security layer.
Ultimate plan customers can arrange alternative payment methods including ACH bank transfers for U.S. customers, SEPA transfers for European customers, wire transfers for international enterprise customers, or invoice billing with NET-30 payment terms for qualified organizations. Contact our sales team at sales@telegram-bot.app to discuss these options.
Cryptocurrency payments (Bitcoin, Ethereum, USDC stablecoin) are available for Ultimate plan customers through our payment processor partners. Crypto payments settle within 24 hours with pricing locked at checkout to prevent volatility impact.
All transactions employ bank-level encryption with 256-bit SSL protection. We never store your card details on our servers—Stripe maintains them in their PCI-compliant vaults, and we receive only confirmation tokens allowing charges to your saved payment method.
Instant Activation
Your plan activates within 60 seconds of successful payment. No waiting periods, no manual approval processes—your premium features become available immediately upon payment confirmation.
You'll receive an email confirmation containing your receipt, detailed plan information, and a getting-started guide with optimization recommendations for your specific tier. The bot automatically notifies your group's administrators about the upgrade, ensuring your entire admin team knows premium protection is active.
The dashboard immediately reflects your new status, showing your increased limits, newly available features, and current usage statistics. Your protection begins instantly—the advanced AI systems start analyzing messages immediately, catching threats that would have passed through free-tier protection.
Activating Premium Features
Most premium features enable automatically upon upgrade, instantly applying increased limits and unlocking advanced capabilities. Your image scanning and sentiment analysis limits increase immediately to your new tier's allocations. Basic premium features like advanced spam detection and profanity filtering activate without configuration.
However, the most powerful premium capabilities require deliberate activation and configuration to match your community's specific needs and tolerance levels. This approach prevents overwhelming you with features while ensuring you maintain control over your community's protection intensity.
Dashboard Configuration
Navigate to your dashboard's Content Moderation section to activate and configure premium features. Each feature includes clear explanations of what it does, what it protects against, and recommended settings for different community types.
NSFW Filtering scans photos, GIFs, and stickers for inappropriate content. Enable it through the Image Scanning section, where you'll find separate toggles for photo scanning, GIF analysis, sticker examination, and profile picture monitoring. Configure threshold sliders determining confidence levels required before content removal—higher thresholds reduce false positives but might miss subtle violations, while lower thresholds provide aggressive protection with slightly higher false positive risk.
Sentiment Analysis monitors messages for toxicity, profanity, insults, and threats. The Sentiment Settings page provides independent threshold controls for each detection category. Communities tolerating robust debate might set toxicity thresholds at 85% while maintaining strict 60% thresholds for threats and insults. Family-friendly groups might prefer 65% across all categories for gentler conversational environments.
Advanced Spam Detection replaces basic pattern matching with sophisticated machine learning that understands context and linguistic patterns. This activates automatically upon upgrade but benefits from threshold tuning in the Spam Protection settings. The confidence slider determines how certain the AI must be before classifying messages as spam—start at 70% for balanced protection and adjust based on false positive rates.
Language Enforcement restricts messages to your designated language, valuable for maintaining linguistic cohesion in international communities. Enable it in Language Settings, select your required language from 33 supported options, and configure whether violations result in message deletion only or include punishment escalation.
Optimizing Your Setup
Take time to review your current configuration through the Settings Overview panel, which displays all active protections and their current intensity levels. This bird's-eye view helps you understand your community's protection profile and identify gaps or overly aggressive settings.
Adjust sensitivity levels based on your community's communication style and tolerance. Conservative communities benefit from sensitive settings catching borderline violations. Casual communities with trusted membership might prefer relaxed thresholds focusing only on clear violations. The dashboard's false positive tracker shows when humans override bot decisions, indicating settings that might need adjustment.
Set confidence thresholds matching your accuracy requirements versus protection intensity preferences. Higher confidence thresholds (80-95%) minimize false positives at the cost of missing subtle violations. Lower thresholds (60-75%) provide aggressive protection with slightly elevated false positive risk. Start at recommended defaults and adjust based on experience.
Configure admin notifications through the Notification Settings to stay informed about important events without notification overload. Set notifications for daily usage summaries, weekly threat reports, approaching limit warnings (75% and 90%), detected violations above specific severity levels, and failed moderation actions requiring admin review. Choose delivery via email, Telegram messages, or both.
Review analytics regularly through the Analytics Dashboard to understand threat patterns, usage trends, and community health metrics. Weekly reviews help you spot emerging issues—perhaps toxicity spikes during certain hours suggesting need for time-specific moderation intensity, or false positive clusters indicating threshold miscalibration.
Multi-Group Management (Platinum and Ultimate)
Platinum and Ultimate plans support protecting multiple groups under a single subscription with pooled limits. Add the bot to additional groups through the Group Management section, where each group receives independent configuration while sharing your subscription's total capacity.
The dashboard's Group Overview displays per-group usage statistics, helping you understand which communities consume the most protection resources. This visibility informs decisions about whether to adjust settings, redistribute protection capacity, or upgrade to higher tiers as your total network grows.
Settings synchronization allows applying one group's configuration to others instantly, valuable when managing multiple similar communities. Configure one group as your master template, then sync its settings to other groups with a single click, ensuring consistent protection standards across your community network.
Managing Your Subscription
Monitoring Usage
Track consumption in real-time through the Usage Monitoring dashboard section displaying current usage against plan limits. Visual progress bars show percentage consumed for image scans and sentiment analyses, updating hourly to reflect recent activity.
The usage graphs display consumption patterns over time, helping you identify trends and project whether you'll remain within limits. Daily breakdowns show peak activity periods, informing decisions about whether usage surges are temporary spikes or sustained increases requiring plan upgrades.
You'll receive automatic alerts at 75% and 90% usage thresholds, providing advance warning before limits are reached. These alerts arrive via email and dashboard notifications, giving you time to either optimize settings to reduce consumption or upgrade your plan before overages occur.
Understanding Overages
When consumption exceeds monthly limits, overage charges apply automatically at $0.00075 per unit (image scan or sentiment analysis) beyond your allocation. For example, if your Gold plan provides 2,000 image scans and you consume 2,500, you incur 500 × $0.00075 = $0.375 in overages.
Platinum plans receive 15% overage discounts, reducing the per-unit price to $0.0006375. Ultimate plans enjoy 25% discounts at $0.0005625 per unit. These discounts apply automatically—you don't need to request them or take any action beyond maintaining your premium subscription tier.
The dashboard's overage calculator projects end-of-month charges based on current consumption patterns, showing exactly what to expect on your next invoice. This transparency eliminates surprise charges, allowing you to make informed decisions about whether to accept modest overages or upgrade to eliminate them entirely.
Making Changes
Upgrade anytime with instant activation and prorated billing. When you upgrade mid-cycle, you receive credit for the unused portion of your current plan and pay only the difference for the remaining period at your new tier. For example, upgrading from Gold to Platinum halfway through the month credits you $2.50 for unused Gold time and charges $5.00 for remaining Platinum time, resulting in a $2.50 charge for immediate upgrade.
Downgrades take effect at your next billing cycle to preserve service continuity. Select a lower tier through the Plan Management section; you'll maintain current features and limits until the period ends, then automatically transition to the lower plan. Ensure your typical usage fits within the new plan's limits before downgrading to avoid immediate overages.
Update payment methods and billing information directly in the Billing section under Payment Methods. Add new cards, set default payment methods, or remove old ones with a few clicks. Changes apply immediately to future charges. Update billing addresses and tax information through Billing Information, with changes reflecting on subsequent invoices.
Access detailed invoices through Invoice History, where you can view, download, or email invoices to your accounting department. Each invoice itemizes your subscription charges, overage fees (if applicable), and applied discounts, providing complete transparency for expense tracking and reimbursement.
Support Options by Plan
Basic Plan users access comprehensive documentation, community forums with active peer support, and email support with 48-hour response times for technical issues. The knowledge base covers common questions, setup guides, and troubleshooting procedures for self-service problem resolution.
Gold Plan subscribers receive priority email support with guaranteed 24-hour response times, jumping ahead of Basic plan inquiries. You gain access to the comprehensive learning center featuring video tutorials, configuration best practices, and advanced optimization guides helping you maximize protection value.
Platinum Plan members enjoy everything from Gold plus 12-hour guaranteed response times and live chat support during business hours (9 AM - 6 PM Eastern, Monday-Friday). Platinum subscribers receive quarterly optimization reviews where our team analyzes your usage patterns and configuration, providing personalized recommendations for improving protection efficiency.
Ultimate Plan customers receive premium support with 4-hour guaranteed response times 24/7, dedicated phone support for urgent issues, and your personal account manager who knows your community and requirements intimately. Enterprise customers receive custom onboarding sessions, dedicated Slack or Teams channels for real-time communication, and quarterly business reviews discussing your evolving needs and upcoming features that might benefit your community.
Special Pricing and Discounts
Annual billing provides automatic 20% savings on any plan, effectively giving you more than two months free compared to monthly billing. Annual subscribers receive their full year's limits upfront rather than monthly allocations, providing flexibility for seasonal usage variations without worrying about monthly limit resets.
Non-profit organizations receive 30% discounts upon verification of 501(c)(3) status or international equivalent. Contact our non-profit program at nonprofit@telegram-bot.app with your organization's documentation to apply. This discount reflects our commitment to supporting communities doing good work.
Educational institutions qualify for 40% discounts when used for student groups, class discussions, or academic community management. Teachers and administrators should contact education@telegram-bot.app with institutional email verification to access educational pricing.
Open source projects can receive 50% off Platinum or access Ultimate at Platinum pricing when using the bot for community support channels, contributor coordination, or project discussion groups. Apply through opensource@telegram-bot.app with links to your project's public repositories.
Multi-group volume discounts scale with your protection needs: manage 5-9 groups and receive 10% off, 10-24 groups earn 20% discounts, and 25+ groups qualify for custom enterprise pricing with dedicated infrastructure. These discounts stack with plan-level overage discounts, maximizing value for community networks.
Referral program rewards you for spreading the word. When users you refer purchase premium plans, you earn 20% of their first payment as account credits applicable to your subscription, overages, or upgrades. Generate your unique referral link through the dashboard's Referral section and share it with other community managers.
Enterprise and Custom Solutions
For organizations whose needs exceed standard plans, we provide custom solutions tailored to your specific requirements. Enterprise offerings include white-label deployments with your branding, on-premise installations for data sovereignty requirements, custom feature development addressing your unique challenges, dedicated API access for integration with existing systems, SLA agreements guaranteeing specific uptime and response metrics, and dedicated infrastructure ensuring your traffic doesn't share resources with other customers.
Healthcare organizations subject to HIPAA can receive BAA agreements and compliance documentation. Financial institutions requiring SOC 2 compliance can access our audit reports. Government entities needing FedRAMP or similar certifications should discuss requirements with our enterprise compliance team.
Contact our enterprise team at enterprise@telegram-bot.app or schedule a consultation at telegram-bot.app/enterprise to discuss your specific needs. Our enterprise specialists will craft proposals addressing your technical requirements, compliance needs, and budget constraints.
Getting Started Today
Ready to upgrade your community protection? Visit telegram-bot.app/pricing to review plans, use our usage calculator to identify your ideal tier, and complete purchase in under 60 seconds. Your premium features activate immediately upon payment, providing instant enhanced protection.
Our 30-day money-back guarantee for new subscribers means you can try premium features risk-free. If our service doesn't meet your expectations within the first month, contact support for a full refund—no complex terms, no difficult processes, just straightforward satisfaction guarantee.
Need help deciding which plan matches your needs? Review the detailed plan comparison on the pricing page at telegram-bot.app/pricing, where you'll find side-by-side feature listings, limit differences, and support level comparisons for each tier.
Our sales team is available at sales@telegram-bot.app to answer questions, provide personalized recommendations based on your group size and activity patterns, and help you choose the perfect plan for your community's unique needs. We respond to sales inquiries within hours, not days, ensuring you receive the information you need to make informed decisions.
Premium adds higher quotas and the paid detection features—image NSFW scanning, sentiment analysis, and antivirus file scanning—on top of the free moderation tools. If you handle a higher message volume or want those features, upgrade from the pricing page; the free tier remains available if your group's needs are covered by it.
Frequently Asked Questions
Q: What exactly am I paying for with premium plans versus the free Basic plan?
A: The free Basic plan provides unlimited access to core moderation features like CAPTCHA verification, media restrictions, welcome messages, language enforcement, and spam detection. Premium plans (Gold, Platinum, Ultimate) add monthly quota allowances for AI-powered features that require significant computational resources: NSFW image detection and sentiment analysis. Each premium tier increases these quotas—Gold includes 2,000 image scans and 5,000 sentiment analyses monthly, Platinum provides 5,000 and 15,000, Ultimate offers 10,000 and 30,000. Premium plans also include priority support with faster response times and lower overage rates if you exceed your monthly quotas. You're paying for the expensive AI processing that analyzes images and text sentiment, not for basic moderation features which remain free at all tiers.
Q: How do I know which plan is right for my group?
A: Estimate your monthly usage based on group activity patterns. Track how many images members share daily (photos, GIFs, profile pictures if you enable that scan) and multiply by 30 for monthly volume. If your group shares 20 images daily, that's 600 monthly—fitting comfortably within Gold's 2,000 image scans. For sentiment analysis, consider your message volume if you enable this feature. Most groups find Gold sufficient for small-to-medium communities (under 2,000 members), Platinum for medium-to-large groups (2,000-10,000 members), and Ultimate for very large or extremely active communities (10,000+ members). Start conservatively—you can always upgrade mid-month if you approach limits. The dashboard's usage monitor shows real-time consumption, helping you identify if you need a higher tier.
Q: What happens if I exceed my monthly quotas?
A: When you approach your quota limits (typically at 80% consumption), the dashboard sends warning notifications. If you exceed 100% of your quota, the features requiring quota (NSFW detection, sentiment analysis) temporarily pause until the next billing cycle or until you purchase additional capacity. All other features (CAPTCHA, media restrictions, spam detection) continue operating normally. You have two options when approaching limits: upgrade to a higher tier (providing immediate additional quota) or purchase overage capacity at per-unit rates. Overage pricing is $0.00075 per unit for Basic/Gold, with 15% discount for Platinum, 25% discount for Ultimate. The system never charges overages automatically—you explicitly purchase additional capacity, preventing surprise bills.
Q: Can I change plans (upgrade or downgrade) mid-billing cycle?
A: Yes, you can change plans anytime through the dashboard. Upgrades take effect immediately with prorated credit for your current plan's unused time applied toward the higher tier. For example, upgrading from Gold to Platinum mid-month gives you immediate access to Platinum's higher quotas, with the price difference charged proportionally for the remaining days. Downgrades process at your next renewal date, not immediately—you retain your current tier's benefits through the end of your already-paid period, then the lower tier begins at renewal. This approach ensures you never lose access you've already paid for while giving you flexibility to adjust based on evolving needs.
Q: Is there a discount for annual payment versus monthly?
A: Yes. Plans are priced monthly ($4.99 Gold, $9.99 Platinum, $49.99 Ultimate), and choosing annual billing applies a 20% discount—roughly two and a half months free over paying monthly for a year. You select monthly or annual on the checkout page, where the exact annual price for each tier is shown before you pay. Monthly billing remains available if you prefer the flexibility to adjust or cancel without a yearly commitment, which can suit communities that are still growing. The same premium features and quotas apply on either billing period; only the payment cadence and the annual discount differ.
Q: Do quotas reset every month, or do unused amounts roll over?
A: Quotas reset completely at the start of each new billing cycle—unused capacity does not roll over to the next month. If you have Gold (2,000 image scans) and only use 1,500 in a month, the remaining 500 disappear at renewal and you start fresh with 2,000 again. This monthly reset structure matches typical community moderation patterns where usage varies but generally remains consistent month-to-month. If you consistently use significantly less than your quota, consider downgrading to save money. If you frequently approach or exceed limits, upgrading provides better value than repeatedly purchasing overages. The dashboard's usage history shows patterns across multiple months, helping you identify your optimal tier.
Q: Can multiple groups share one subscription, or does each group need its own?
A: One subscription covers all your groups—you don't need separate subscriptions for each community you manage. Your monthly quotas (image scans, sentiment analyses) pool across all your groups collectively. If you manage three groups, they all share your plan's total capacity. The dashboard shows per-group breakdown of usage, helping you understand which communities consume the most resources. This pooled approach benefits administrators managing multiple related communities—your total capacity goes where it's needed. However, very large or active groups might consume most of your quota, leaving little for others. In that case, consider whether separating the largest group under a dedicated subscription provides better resource allocation.